Banque de ressources

Lancaster H., Doremus M. and Tondre B. (2003), Tennessee ESOL in the workplace, A training manual for ESOL supervisors and instructors, A collaborative project of Tennessee Department of Labor and Workforce Development (DOLWFD), Office of Adult Education, and University of Tennessee, The University of Tennessee Center for Literacy Studies, Knoxville.

Practical guide to setting up and running workplace language courses for migrants, produced in Tennessee (USA). Includes resources for practitioners, case studies and references to US research and practice in the 1980s and 1990s.

Tennessee_ESOL_in_the_Workplace.pdf

Guide to European statistics - an official Eurostat website presenting statistical topics. Together, the articles make up an encyclopedia of European statistics for everyone, completed by a statistical glossary clarifying all terms used and by numerous links to further information and the latest data and metadata, a portal for occasional and regular users.
Labour market and Labour force survey (LFS) statistics
Migration and migrant population statistics
Migrant integration statistics – labour market indicators

Eurostat statistics explained

L2 Paths (2016), The role of language advisor: A guidebook, L2 Paths, Galway, http://www.l2paths.eu

"The language advisor is a professional who assists and gives learners advice on finding the best possible personalized learning pathway to reach their language objectives. Therefore, he/she facilitates (rather than directs) a learner’s personal learning plan and self-directed learning process when required."

This guidebook will be of interest to those who wish to learn more about the professional practice of language advising and/or the facilitation of self-directed language learning, including in the workplace.
It was produced by L2 Paths (Pathways to Host Country Language for Migrants). This EU-funded project (2014-16) aimed to create a methodology for providing language advice to migrants in order to enhance their integration and employability. The project's partners came from Germany, Ireland, Italy, Latvia and Sweden.
Other resources (including a guide to setting up an advice centre) are available from the project website.

See also:
'35 examples of practice', examples 2. 'ALL (Advising for Language Learning at work)', 17. 'Language advisors' and 30. 'Språkombud [(Workplace) language advocate/champion]'

L2 Paths

The_Role_of_Language_Advisor.pdf

Experience_of_Language_Advising_final_report.pdf

Language_Advisor_case_study_selection.pdf

Grünhage-Monetti M. and Nispel A. (2018), Kommunikation in der Verwaltung – Empfehlungen für Führungskräfte und für Mitarbeitende, beramí e.V., Frankfurt am Main.

Grünhage-Monetti M. and Nispel A. (2018), Kommunikation in Jobcentern – Empfehlungen für Führungskräfte und für Mitarbeitende, beramí e.V., Frankfurt am Main.

Two leaflets offering strategies and practical tips to help public service organisations to address language barriers when supporting clients with limited language skills.
Kommunikation in Jobcentern is aimed at managers and staff in job centres. Kommunikation in der Verwaltung is aimed at staff in local administrations.
Each leaflet has two sides. One offers suggestions to managers on how to support their staff with everyday communication with clients. The other offers tips to staff.
The leaflets also invite readers to reflect on their own communication style, in what is today becoming an increasingly multicultural and transnational working environment.

Kommunikation in der Verwaltung.pdf

Kommunikation in Jobcentern.pdf

Braddell A., Grunhage-Monetti M., Portefin C. and Sjosvard K. (2017), Language for work – A quick guide. How to help adult migrants develop work-related language skills, Council of Europe (European Centre for Modern Languages), Graz.

For the many migrants who arrive with limited language skills and no recognised qualifications, support to develop work-related language skills is vital.This short resource offers guidance on how to provide that support.
Available in multiple languages.

Quick guide

Tijdschrift Les (Lesson magazine) is a professional magazine for teachers Dutch as a second language, founded in 1982. Subscribers can read practical articles on approaches, good practice and research in the field of Dutch as a second language for (young) adults, both online and on paper. Language for work is one of the themes the magazine had been publishing about for many years. Subscribers can find all relevant articles in the online archive.

Tijdschrift Les

Languages: Italian, English

Living and working in Italy is an Italian government website that supports migrant integration.
On-line since 2012, the website is divided into areas: Language, Work, Housing, Minors and second generations, Health. Intercultural mediation is added as a cross-section service.
In each area, the portal allows users to find useful information on the services provided to migrants in different parts of Italy.
The portal is available in Italian and English.

Living and working in Italy

L2 Nursing Trainees in Hospital – Learning professional language in interaction
Poster (no date) by Inkeri Lehtimaja
Department of Finnish, Finno-Ugrian and Scandinavian Studies, University Of Helsinki

"Vocational language skills include handling multifaceted communication situations at the workplace. This study examines vocational language learning situations for a L2 nursing trainee in a hospital."
Poster published by the research project, Finnish as a second language and situated learning.

L2 nursing poster_lehtimaja.pdf

Finnish as a second language and situated learning

Nuwenhoud A. (2018), The My Plan approach, Peer coaching for migrant cleaners in the Netherlands.

This paper describes the ‘My Plan’ non-directive coaching approach.
'My Plan' is a weekly group conversation developed for a group of low-skilled workers on a course of Dutch at the workplace.
My Plan adapts the GROW model of coaching to help learners become more aware of their motivation and goals, to develop confidence and to take ownership of their own learning.

This is the English version of a paper that appeared in Italian in the publication: Braddell A. and Grünhage-Monetti M. (eds) (2018), I Quaderni della Ricerca 40. Lingua e lavoro, Loescher Editore, Bologna.
We are grateful to Loescher for permission to publish this English version of the paper on the Language for Work website.

My Plan_Nuwenhoud_Loescher.pdf

Flyer advertising professional development scheme to equip teachers of L2 German to support work-related language learning.
The scheme prepares L2 teachers in centres of adult education for new tasks and roles in work-related provision, where they face learning and teaching contexts and activities different from the ones they are used to, e. g. designing customised curricula, developing teaching materials, adapting own teaching plans to company’s working schedules, e. g. shifts, communicating / cooperating with labour market actors, etc., negotiating aims between different actors with different aims.

iq_flyer_Qualifizierung_berufsbez_deutsch_2016.pdf