● Learner
● L2 teacher
● L2 learning provider
● employer/management
● colleagues
● trade unions and
workers’ representatives
This setting focuses on the workplace and its actors and stakeholders: employers and managers, colleagues (as mentors), trade unions and workers’ representatives. The learners are usually employees, but can also be job seekers.
The learning may take place there directly at work and through work, or (partly) in the classroom on the premises of the company or of the language providers.
Sometimes the support integrates formal, non-formal and informal learning.
The focus is on the needs/requirements of the workplace. L2 development is necessary to meet the demands placed on language and communication skills through globalisation, changes in work content and organisation as well as new technologies and companies’ needs for L2-speaking employees.
It aims to improve work processes, communication between management and employees and among them. It also aims to make jobs more secure, improve the learners’ participation in work and enhance their career prospects.